Atender, a leader in the Nordic support and Customer Care industry, has been chosen by Vimond to support their global OTT customer base.
Vimond is a world leading provider of Streaming and Content Management Platform software for media companies in the broadcast industry.
Millions of people are daily served content through the Vimond platform by media companies such as Comcast, CNBC, TV 2 Norway, Streamotion, Bonnier and many more. With customers across the world and global usage, high quality support with 24/7 availability is essential.
Atender serves more than 20 different Nordic tech companies with both technical and end user support. With hubs in Norway and Spain, and distributed teams globally, Atender provides 24/7 support services in multiple languages.
BØRRE A. SANDVIK, EVP VIMOND VIA
We are excited to work with Atender. They will be a key partner for us in providing our customers with excellent customer experiences. From day one we have felt a great cultural fit with Atender, and they have shown a professional and knowledgeable approach through our collaboration so far. We are looking forward to our continued partnership
ANDREAS HELLAND, CEO ATENDER
To be chosen by Vimond as their 24/7 support partner is an honour. Vimond is a globally recognized media technology company, and it is a massive recognition of our team that we were identified as the right option for them. Our experience from establishing support and customer care operations for over 20 different Nordic brands has given us unique technical and operational experiences. We look forward to bringing those experiences and knowledge into our partnership with Vimond
ABOUT ATENDER Atender is a leading provider of Customer Care, Technical support and BPO services for companies in the Nordic region. Through a globally distributed workforce, with hubs in Norway and Spain, Atender offers 24/7 support services in multiple languages. See more: Atender
ABOUT VIMOND Vimond is the world’s leading provider of Streaming and Content Management Platform software for media companies in the broadcast industry. Vimond is a global company with nearly 70 employees, operating in 7 offices worldwide. See more: Vimond